FAQs

Frequently Asked Questions

Sizes

Orders and Deliveries

What payment method do we accept?

Can I use more than one discount code on my order?

Can I modify my order?

Can I cancel my order?

Where is my order?

Standard delivery at home

International shipments

I didn’t receive my order, what happened?

Why haven’t I received the confirmation email?

Gift Card

Returns and Refunds

What is our return policy?

How can I exchange my order/get a refund?

Can I return or exchange my order placed in a store through the website?

Can I return or exchange my order placed online in the store?

Damaged items

Additional Information